IT Service Delivery Manager
Middletown, PA/Direct hire
JFC Global has been chosen by a company in the greater Harrisburg area to assist them in finding a Service Delivery Manager to join their team. This individual would be responsible for growing a department, and overseeing a small team of techs. This person should be well versed in business development, implementing SLAs on the client side, policies/procedures, and implementing KPIs, and developing internal staff. This person should be able to jump in to assist with windows server administration when needed, however; the hands on portion of this role is minimal. Minimal travel is required for this role.
For confidential consideration, please apply, or reach out to Sabrina Strong Gallagher to discuss your candidacy for this unadvertised role. Sabrina can be reached at 717-399-6474, sstrong@Jfcglobal.com or on LinkedIn.