Tag: recent discoveries

The Coaching Management Philosophy:

In this new edition of the Vistage podcast series, Vistage member Dave Nelsen interviews Jim Carchidi, the co-owner and executive vice president of JFC Staffing Companies, a direct hire or temporary placement company. JFC Staffing Companies was originally started by Jim’s parents, who built it from the ground up, and passed it onto Jim, who has also been a Vistage member since 2009. In this discussion, they talk about what makes a good leader and a positive work environment during a time when there are high levels of employee dissatisfaction.

Listen to the Vistage Podcast: The Coaching Management Philosophy: Jim Carchidi of JFC Staffing

Happy Employees Lead to Happy Customers
Jim’s company was chosen as one of the best places to work in Pennsylvania, based entirely on anonymous feedback from employees (versus companies submitting an application). They have also been named to Inavero’s Best of Staffing Client List, indicating that happy employees leads to happy customers. A recent Gallup poll states that about 70% of the American workforce is not engaged, and Jim finds this to be an “epidemic.” To him, having a happy, enthusiastic workforce is just as important as having a satisfied customer.

The Coaching Management Philosophy
According to Jim, leaders need to learn to take the “chief problem solving hat off” and really listen to the input of their employees. Employee success equals company success and often they see things that someone with a big picture scope — like a coach on a football field — might not see as clearly. Listening to people needs to be personal, and management can’t try to take on the tasks of fixing everything single-handedly. A company is a team, and the leaders are the coaches.

The Power of Communication
Jim’s staff endeavors to be high-tech, as well as high-touch, ensuring that the use of today’s technologies doesn’t hinder personal interaction between human beings. He stresses that management communication sessions every month are vital to ensure continued improvements in employee performance. “It is unfair to rely on the annual review as the only time to give and get feedback about performance and management style,” he says, “not only for the employee who might be garnering criticism that comes seemingly out of left field, but also for the employer, who may have had to tolerate a full year of sub-par performance.” Communication, he stresses, is key, particularly face-to-face communication.

Express the Goals of the Company
One of the things Jim learned from a Vistage speaker was to articulate the grand scheme, long-term visionary ideas for their company, and to involve his employees in the development in the implementation of those ideas. He was taught to send a letter outlining the goals for the company to his employees home, where their families might also read it and get involved.

Jim Carchidi is the Co-Owner and Executive Vice President of JFC Staffing Companies.



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Do you know what controls happiness?

It’s not our reality that shapes us, it’s the lens through which we view the world  that   shapes our reality.  – Shawn Achor, The Happiness Advantage

Your daily actions, and chosen state of mind, advance your capacity to be happy.  After all, when you feel upbeat you see the positive in situations.  And when you feel sad, you focus on the downside.

Personal Challenge: Maximize how you spend your time and energy.  Make happiness a habit.  Focus on delivering at least one positive experience to another person every single day.  Compliment another’s outfit, point out to someone one of their strength’s that you admire, and/or smile to someone in need.

By delivering positive experiences to others, “YOU” become happier.  Soon you begin to have a sense of control even in the most challenging of situations.  The end result, you will begin taking setbacks in stride and realize that you can create better outcomes.

Happiness is a journey and life is a laboratory for learning how to harness this emotion.  Today try being more mindful of opportunities to identify and practice new abilities in being happy.  Be fanatical about delivering positive experiences – live happy!

The greatest compliment I receive is a referral from ecstatic readers and valued friends.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Follow me on Twitter @JimCarchidi

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#HappyActs Challenge: Do you accept?

For many of us this is the toughest time of year.  The weather has us feeling gloomy; our energy levels are low and mood a little down.  A PERFECT time to do the #HappyActs Challenge!    

I challenge you to do and share as many #HappyActs as you can by the International Day of Happiness on March 20.


What’s a Happy Act? Small actions that make someone’s day a little brighter. 

It’s part of our Customer Commitment workers peopleand one of our Core Values here at the JFC Staffing Companies.

Happiness is a choice!


The greatest compliment I receive is a referral from ecstatic readers and valued friends.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Follow me on Twitter @JimCarchidi

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5 Ways to Bring Down Your Team

Moods don’t just spread from person to person, they affect entire networks. Recent discoveries in the field of positive psychology have shown poor moods do indeed fuel failure. When we are negative, we become less motivated, energetic, resilient, and productive at work. With that in mind, here are five ways to bring down any team:

  1. Wipe that smile off your face.

According to the latest neuroscience, frowning deteriorates your own mood, because it tells your brain that you’re not happy. More important, research shows that “grumpy” leaders are less successful than those who aren’t.

  1. Build a strict “work only” environment.

Many banking institutions have “no picture” policies. They simply will not allow employees to have personal pictures on or around their desks. Nothing says, “happiness has no business in the workplace” than this lovely policy.

  1. Hire jerks.

Who cares if that new hire is a jerk, he has the technical skills.  No matter how talented a jerk may be, is it really worth it? Jerks are great at souring the overall mood of a team. They are less cooperative, more aggressive and are likely to rely on intimidation tactics for their own personal gain.

  1. Only celebrate or recognize others at year end.

Have a successful project or quarter? Wait months and months after until you acknowledge the team’s success. Be sure to monitor and eliminate any cheering of progress made by members of the group. In fact, focus only on them getting the job done and once completed, quickly move on to the next task. Never, ever, compliment people…it will only go to their head and interfere with productivity  

  1. Approach employees only about mistakes.

Johnny just closed that elusive account but wait a minute…he used the wrong color envelop for his thank you letter. Point out that while he may have just pumped an additional 3 million of revenue into the company, he used a white envelope instead of the required manila one. Shame on you Johnny!

Humorous to read but such leadership is no laughing matter. Remember, your mood is highly contagious. Make sure you are devoted to having a positive one because it affects your team’s and possibly that of the entire organization.

The greatest compliment I receive is a referral from ecstatic readers and valued friends.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  Follow me on Twitter @JimCarchidi

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‘Tis the season to be merry or bah humbug?

Happiness Index: Only 1 In 3 Americans Are Very Happy, According To Harris Poll

The U.S. economy may be recovering, but Americans aren’t getting any happier: Only one in three Americans say they’re very happy, according to a recent Harris Poll.

We shouldn’t need a “spectacular” holiday to be in a “spectacularly” good mood.  It’s beneficial to be merry year round, not just in December.

Being happy allows you to become part of something larger than yourself; something that will have impact and make a difference. When you are happy, you can lift the mood of others. They in turn pass this happiness on, and it keeps going around like a butterfly effect. This is probably why the “holiday season” is so contagious – people are in higher spirits.

You are the master of your mood and have freedom to choose your own outcomes.    Make everyday open season to be merry.  Greek philosopher Aristotle once said, “We are what we repeatedly do.” Happiness then is not an act but a habit.

Whether it is paying compliments to others or committing to smile often; choose to be merry 365 days a year. Discover for yourself its effect on your success and happiness in 2015.

The greatest compliment we receive is a referral from ecstatic clients and valued friends.  Please SHARE us with your network.  Thanks for not keeping us a secret!  

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Hiring: “It’s a lot like acquiring a prom date.”

Let’s go back in time…

The big dance is coming up. You frantically weigh your options on who to ask. You identify that special person, muster up the confidence, approach her/him and ask, “Will you be my date?”

The rest is history…

Now imagine for a moment that you approached selecting a prom date the same way you approach your hiring. Rather than asking shortly after the prom announcement, you decide instead to wait for *25 days. What are the odds that person would still be available to say yes to such a late offer?

In today’s competitive marketplace, good talent is always in demand and nothing damages recruiting efforts more than a slow hiring process.  Labor market data reveals the “time-to-fill” metric has reached a national average of just about *25 days. Such a prolonged hiring process means your employees are tasked to perform double duty and/or overtime. Morale plummets and people start looking. Essentially, a slow hiring process costs you future and current talent.

Does your hiring require excessive requisition approvals or include too many administrative steps? Are your position vacancies extending past three weeks? There is no time like the present to re-evaluate your “time-to-fill” metrics. Like acquiring a prom date, hiring is much more successful when done timely.

*The average time it takes a corporation to make a hiring decision; covered by the DICE‐DFH Vacancy Duration Measure.


The greatest compliment we receive is a referral from ecstatic clients and valued friends.  Please SHARE us with your network.  Thanks for not keeping us a secret!  

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4 things they never taught us in school: but should have…


Emotional intelligence is the strongest driver of leadership and personal excellence: Emotions are the primary drivers of behaviour yet most of us were never trained on the topic of emotional intelligence.  The ability to use our awareness of our emotions to direct our behavior positively is mission critical to high performance.

Your attitude changes your reality: If you change your attitude, you actually change your reality.  When you change your attitude you change what you focus on, and all things in your world can now be seen in a different light.  It’s not our reality that shapes us; it’s the lens through which we view the world that shapes our reality.

Gratitude is a simple way to make you feel happy: The neuroscience of giving thanks, also known as gratitude.  This is an approach that has the power to reshape your well-being.   Miracles are everywhere, all the time, waiting to be plucked by our awareness and appreciated.

It is also a good tool for keeping your attitude up and focusing on the right things; and to make other people happy; which tends to make you even happier since emotions are contagious.

There are opportunities in mistakes and failure: In pretty much any experience there are always things you can learn.  Negative experiences can sometimes be invaluable learned lessons that serve to fuel your future success.

Whenever you have a negative experience, ask yourself, “Where is the opportunity in this?” A negative experience can help you create positive experiences to come.

What do you wish someone had told you in school or you had just learned earlier in life?

The greatest compliment we receive is a referral from ecstatic clients and valued friends.  Please SHARE us with your network.  Thanks for not keeping us a secret!  

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What Thanksgiving Day tradition has the power to reshape you?

Reflect on your present blessings, on which every man has many, not on your past  misfortunes, of which all men have some.turkey-10 — Charles Dickens

Admittedly the turkey can reshape our waistline but, no, that is not what I have in mind here.  What I am referring to is the neuroscience of giving thanks, also known as gratitude.  This is an approach that has the power to reshape your well-being!
When was the last time you turned on the shower and praised the miracle of running water?  In all seriousness, take a moment and identify the many comforts you have in life.  Appreciate the big and the small blessings for which you can/should be grateful for.

Like any skill, gratitude takes practice.  Try it!  Count your blessings.  Jot them down.  Think of as many things as you can to be thankful for right now.

Miracles are everywhere, all the time, waiting to be plucked by our awareness and appreciated.  Be amazed by how much goodness surrounds you.

Life is a gift…so enjoy each day of it!

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What is your EQ?

Emotional intelligence is the ability to recognize and understand your emotions so as to manage your reactions in a way that creates positive results. Some of us manage our reactions while others get managed by them.

We all succumb to being ruled by our emotions from time-to-time. It’s part of being human. The key is not allowing ourselves to get stuck in this mode.  Remaining here we become overly frustrated, even agitated by situations and/or people.  Simply put, we are in a rut.

There is good news. Even when you can’t do or say anything to change difficult events in your life, you always have a say in your perspective of what’s happening.  Even better is that perspective frames your emotions more than the actual event does.  Thus, you will empower yourself to choose the best reaction(s).

Like a muscle, the more you work EQ the stronger it becomes. Practice self-awareness.   Develop an honest understanding of what makes you tick — the good, the bad, and the ugly.  Then leverage your new found awareness to actively control what you say and do; in other words, managing your reactions to situations and people.

Make it a personal goal to step out from under the control of your emotions. You always have a choice in how you respond to what’s before you.

Every morning ask yourself, “How are my emotions influencing my behavior?”


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Businesses appear to be at a critical tipping point in their ability to maintain engagement.

According to Gallup, 70% of American workers are not engaged. They estimate that these disengaged employees cost the U.S. between $450 billion to $550 billion each year in lost productivity.

A 2012 Towers-Watson Global Workforce Study found that 52% of employees either do not trust or are unsure about their level of trust in their leaders.

What is meant by engagement?

Engagement is about creating an emotional connection between employees and their work so that they want to put in the extra effort.

How can it be measured against profitability?

Countless studies have shown a clear correlation between high levels of employee engagement and improved operational and financial results.

A Company’s #1 Asset; Their PEOPLE!

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