Tag: staffing

What Really is Professional Development?

This month’s blog was written by Will Richard of the JFC family.  A little about his military service: 4 years in the Army with a year tour in Iraq, Rank:  Sergeant, Company:  756th EOD (Explosive Ordnance Disposal), MOS/Job: EOD/Bomb Squad

The term “professional development” can mean a lot of different things to a lot of different people. In its simplest form, it is the continual process of acquiring new skills and knowledge as it applies to their career. It requires turning your focus inward to self-reflect and take an honest appraisal of yourself. In my own self-reflection I found that there were two areas that had the greatest potential for personal and professional growth. Figuring out how to lead by inspiration rather than fear, and learning how to better handle personal issues when they leak into the business world.

It’s easy for managers to try and lead by fear and intimidation. While in the military, fear was the main tool taught and used on a daily basis. From basic training to everyday life, fear was used by most people in charge to keep the troops in line. It’s a quick and easy way to get people to listen and do what you say. Fear has its limits, though, making people comply only enough to avoid what causes their fear. Whether that’s a talking to, a ton of push-ups, or even losing their job. Fear is a short term solution and when it is removed so is the motivation. That’s why I’ve devoted a lot of my professional development energy to learning new and superior tools. I want to inspire and lead, not just manage through intimidation.

Fear is an easy, one size fits all method. And as most good leaders know, it is rarely the easy way that’s the optimal way. In order to get best results from people you have to take a more nuanced approach that’s tailored to each individual. You must find what makes them tick and what makes them want to give their best. This takes time and can be very difficult because it requires a leader to spend energy and use tools that are much more complicated. Fear is the fast food of a leader’s tool kit. Quick and easy but it won’t give you the best results. Over reliance on it can have devastating long term effects.

Fear is a strong emotion, but many strong emotions can creep into the workplace. I’ve always been very good at learning new processes, solving unique issues and handling stressful situations, but if you put a crying person in front of me I’ll have no idea how to handle it, or at least, that’s how I used to be. This can be a problem if you’re leading a team because, no matter how hard we try, personal circumstances can infiltrate the workplace. Growth as a professional for me has meant learning how to handle emotions in the right way at work.

fear

It becomes a delicate balancing act of showing concern for your fellow employees without overstepping boundaries. Some people like sharing and having others involved in their personal lives, while others are very closed and guarded. Showing care without pushing too far and maintaining a professional working relationship can be difficult. This is where learning different strategies for handling unique situations is so important. Talking out real and hypothetical situations with others who have experience is an excellent tool in a leader’s toolkit.

Ultimately, I want to be the type of leader that motivates and inspires my team to reach their full potential rather than bark orders and get the bare minimum. In order to do this, I will continue to hone my management tools, adding new ones and adjusting others for the situation. I’ll continue to balance being there for others in their time of need with the needs of the company. I’m still not much of a hugger, but if an awkward hug will brighten your day, then feel free to stop by anytime.

Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

The greatest compliment I can receive is a referral from readers.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Continue Reading

How will you pursue your better self?

So many of us are not deliberate or intentional about our own professional development.  Maybe it’s fear, maybe its complacency, or a little of both.  No matter what the reason(s), all are unacceptable.  Rather than go with the flow we should routinely stretch our boundaries and push out of our comfort zone.

Legendary leadership guru, John Maxwell, said it best, “The smallest crowd you will ever lead is you – but it’s the most important one.  The first person we must examine is ourselves.  If you don’t look at yourself realistically, you will never understand where your personal difficulties lie.  And if you can’t see them, you won’t be able to lead yourself effectively.”

My personal advice…focus on the present.  Don’t put off today what you should have started yesterday.  Do something today that your future self will thank you for.  When you’re constantly focused on the future you’re actually much less productive in the current moment.  No one can control the future BUT what you do today will influence it.

future self

My personal request…take action and repeat.  When was the last time you read a book about professional development?  When was the last time you listened to a Podcast for learning?  When was the last time you sought out a mentor?  How about video TedTalks?

Discover untapped abilities by working toward your full potential; never stop growing into your better self.  Be a driving force that contributes to your future self!

Please share your thoughts in the comments section below as I learn just as much from you as you do from me.

The greatest compliment I can receive is a referral from readers.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Follow me on Twitter @JimCarchidi

Continue Reading

Best Places to Work in PA 2015

JFC Staffing Companies named one of the Best Places to Work in PA for 2015. The awards program, created in 2000, is one of the first statewide programs of its kind in the country. The program is a public/private partnership between Team Pennsylvania Foundation, the Pennsylvania Department of Community and Economic Development, the Pennsylvania State Council of the Society for Human Resource Management, and the Central Penn Business Journal.

“Our work family and culture mean everything to us.  Without our people there would be no company.” James M. Carchidi, CEOCentral-Penn-Business-Journal-Best-Place-to-Work-in-PA

This survey and awards program was designed to identify, recognize and honor the best places of employment in Pennsylvania, who are benefiting the state’s economy and its workforce. Employers are categorized based upon the total number of employees they have in the United States, 25 to 249 employees and 250 or more employees.

Companies from across the state entered the two-part process to determine the 100 Best Places to Work in PA. The first part of this process was evaluating each nominated company’s workplace policies, practices, philosophies, systems and demographics. This part of the process was worth approximately 25% of the total evaluation. The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the top companies and the final ranking. Best Companies Group managed the overall registration and survey process.

JFC Staffing Companies will be recognized at the Best Places to Work in PA awards banquet on Thursday, December 3, 2015, at the Lancaster County Convention Center in Lancaster, PA. Rankings will be revealed at the ceremony. Tickets may be purchased online at www.CPBJ.com/events.

WANT TO WORK AT A CO. WHERE HAPPINESS IS A CORE VALUE & YOU NEVER WORK ON YOUR BIRTHDAY?

Life is too short not to have passion and purpose in the work that you do…

Throughout the course of our lives we will spend more time working than any other activity.  That dedication of time should improve our quality of life, rather than act as a weight that sucks the happiness out of us.

What we do here is BIG…we influence one of the most important aspects of people’s lives – how they earn their income.  Our contribution helps them pay their mortgage, feed their families, and purchase birthday presents for their children.

The JFC Staffing Companies are in the business of connecting people. We aim to elevate individual careers and accelerate company growth through extraordinary levels of customer service and performance. The decision was made to be GREAT. Providing positive experiences for our customers will be the driving force to our success.

Here you will receive the power to express yourself while being part of a company renowned for its fun, supportive culture. There is constant cross-departmental training and collaboration; anyone in the company, regardless of specialty your experience, is free to make suggestions, offer criticism, and participate in the developmental process. We put into place programs and resources like employee-taught JFC Universities that seek to improve and develop from within. …And there is much more.

Join our team and become an essential part of the business landscape; dedicated to creating a better, happier, and more engaged community where people want to live, work, and play.

If you’re interested in a company where your skills can be leveraged, where you will learn from the best and continue to grow – contact the JFC Staffing Companies!

Contact us for details of what winning in this position looks like!

Continue Reading

Is job tenure a thing of the past?

It’s safe to say that workforce trends have shifted over the past decade and especially after the last recession. Today there seems to be more of a self-oriented nature to the workforce and, along with it, job-hopping. Ryan Kahn, a career coach and founder of  The Hired Group, says that “job hopping is replacing the concept of climbing the corporate ladder.”

Let’s look at the numbers. According to the Bureau of Labor Statistics, the average number of years that young employees (ages 20-34) have been with their current employer is 2.3 years.

Why is that?shutterstock_19393759

It must be that younger people are lazy or that they have no loyalty. Sound about right? While these seem to be reasonable reactions, I am here to tell you they are not. From my point of view, recent trends in job tenure or lack thereof, are not a product of laziness or a millennial mindset. Rather, the root cause of today’s abbreviated job tenure might very well rest on the employers and not the employees.

The past recession had employers scrambling to do “more with less.” And while this approach may have worked amid an economic crisis, operating the same way today is proving disastrous. Organizations and management hesitant to invest in their culture and employee engagement might just be the springboard of today’s transient workforce.

It’s no wonder the vast majority of U.S. workers (70 percent) are not engaged at work, according to Gallup’s State of the American Workplace Report. Simply put, too many employers are doing “business as usual.” I say, wake up and evolve with the times! It’s not that companies need pool tables, nap rooms, and Google-like amenities. Instead, try inspiring and leading the younger generation in meaningful ways. Some areas to shed light on are the following:

Today’s up-and-coming workforce is less position-focused and more purpose-focused. Rather than promotions in title only, assign side projects that stretch their human development. Be sure to provide routine feedback throughout the process. Also, the corner office is not so much a coveted item these days. Instead, the younger workforce desires open communal settings where they can collaborate and celebrate with their peers.

The next generation of talent is looking to work “towards” something and not just “on” something. Redefine your organization’s vision statement. Make it a crusade toward something bigger than any one person, like how your product/service influences the lives of many. Even if you manufacture widgets, you can still tie into the vision how they make a positive impact on people.

The next generation of movers and shakers do not want to work “under a manager” – they want to work “under a mentor.” The old days of “telling” employees what to do is being replaced with “asking” employees what they think they should do. Asking questions instead of advising or telling will cause employees to think, create answers they believe in and motivate them to act. Essentially, this moves individuals from mere compliance (job-hopper symptom) to sheer commitment.

My closing advice to the managers reading this: Exhausting precious time and energy on attempts to control situations and/or other people is futile. Focus on what you do control. Hire people most aligned with your vision. Invest in your culture. Open up the communication and make active listening part of every interaction.

I believe that until management figures this out and adapts, job-hopping will be the norm – or at least it will be in their organization.

What will you do today to move your employees from compliance to commitment?

The greatest compliment I receive is a referral from ecstatic readers and valued friends.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Follow me on Twitter @JimCarchidi

Continue Reading

What is your WHY at work?

Here at the JFC Staffing Companies, we absolutely know WHY we come to work each day!

Have you seen the social media posts spotlighting JFC team members professing WHY they love their career with the JFC work family?  Here is a sample of the amazing stories.

“A candidate with a young family wanted to move closer to extended family. When we sent him to an interview, he did his research, impressed them, and got the job for a large increase in pay! When we took him to lunch to celebrate, he told of how his wife’s health battles coupled with a job loss and a new baby made for a stressful situation. He managed to stay positive through it all and is now excited to spend the rest of his career at our client!!!” – JFC Global Recruiter

“It is extremely rewarding to know that you assisted someone in taking their next career move, and at the same time knowing you helped a company needing someone with their talent. It is one of the few win-win situations that you have in life and I get to help make that happen every single day.” – JFC Skilled Trades Recruiter

It’s no wonder the vast majority of U.S. workers (70 percent) are not engaged at work, according to Gallup’s State of the American Workplace Report. Simply put, too many employers are doing “business as usual.” I say, wake up and evolve with the times! It’s not that companies need pool tables, nap rooms, and Google-like amenities. Instead, try inspiring and leading your people in meaningful ways.

Do you know the number one reason for customer defection is caused by something that every company has complete control over?  According to the U.S. Small Business Administration and the U.S. Chamber of Commerce, 68% of customers leave because of the treatment they’ve received.

With more than 85 percent of our clients indicating they would be extremely likely to recommend JFC to a friend or colleague, we have been named to Inavero’s 2014 Best of Staffing™ Client Satisfaction list for a third consecutive year.  Presented in partnership with CareerBuilder, the Best of Staffing list provides the only statistically valid, objective, service quality benchmarks in the industry.

“The 2014 Best of Staffing Award was earned by less than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates.” Inavero Founder and CEO, Eric Gregg.

Continue Reading

Are you looking for a JOB, or do you want a CAREER?

Did you ever go to the doctor and have them refer you to a “specialist?” They want you to have the best care possible for your healthcare, so they are telling you that someone else is going to be the expert on how to treat your condition.

They bring you in for an initial consultation, ask you to fill out a TON of forms, and ask you even more questions about your symptoms.  They set clear expectations on what is required from you and discuss the game plan on how to achieve the most positive results.

You trust them because they are an expert dedicated to your specific need. They have the right credentials and recommendations as a leading expert in their field. They genuinely care about you as a person and will do everything they can to guide you in the right direction.

“Specialist, Expert, Trust”

I’m sure I speak for most people who would consider these terms to be valuable assets to have in any major decision you make in your life, so why not put your career goals in the hands of the leading industry specialists in your field?

Trust in the person you partner with to help you in your career search. They should want to meet you face to face and dive in to what really makes you tick and the types of roles that you want to target for your next career move. You deserve a consultative approach rather than being earmarked for roles that you wouldn’t necessarily thrive in.  Just because your title seemingly corresponds with the title of the position their client has, doesn’t mean it’s an opportunity that will likely advance your career.

Specialists are typically certified professionals who know what questions to ask the hiring managers in your field. Why is the position open, what makes an employee successful in this role, how the department is structured, and negotiating salaries before your waste your time on positions that are below your salary expectations. They will identify the best companies for you and who will find value in your skill set and not just your title.

Generalists have more of a broad range of opportunities that may be better suited for candidates who also have a broad skill set and are open to many different types of positions and industries. Most of these candidates aren’t as particular with their job requirements because maybe it’s not as important to them to follow a specific career path.

A specialized recruiter will be able to consult with you in each step of your search, help you evaluate each opportunity as it relates to your core career objectives, be an advocate for you whenever possible, and form a lasting relationship whether or not they were the one to place you in your new role or if you obtained it on your own. Being proactive and partnering with a specialized recruiter before you really need them is key. They will be able to identify your ideal career move the minute it comes across their desk.

If you are open to exploring ways to advance in your career, what’s stopping you from partnering with a specialist today? Do your research and consult with the best local resource in your industry!

Article written by Nikki Jordan, Financial Recruiter with JFC Global

The greatest compliment I receive is a referral from ecstatic readers and valued friends.  Please SHARE my blog with your network.  Thanks for not keeping us a secret!  

Follow me on Twitter @JimCarchidi

 

Continue Reading

Customer Service is DEAD…Or is it?

Data is he top 2 reasons customers leave:

  • 68% leave because they are upset with the treatment they’ve received:  Customer Service
  • 14% leave because they are dissatisfied with the product or service: Performance

Data is according to the U.S. Small Business Administration and the U.S. Chamber of Commerce:

The JFC Staffing Companies announced today it has been named as one of Inavero’s 2015 Best of Staffing® for client satisfaction winners.  This is the forth consecutive year that JFC was named to the elite list .

Presented in partnership with CareerBuilder, the Best of Staffing Award provides the only statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of service to their clients.

Less than 2% of all staffing agencies in in U.S. and Canada receive the Best of Staffing Award for service excellence utilizing the Net Promoter® methodology. The stark contrast in client satisfaction scores compared to the industry average is a clear indication that the firms who have earned the Best of Staffing Client Award truly stand out for their service quality.

In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates. We’re proud of the accomplishments of our award recipients.

Our definition of good service is the JFC Customer Commitment. Customer loyalty does not come from fancy buzzwords or marketing fads. Rather it comes from an unwavering commitment to delivering positive experiences.” Company Executive Vice President, James Carchidi said.

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).

About Inavero The Best of Staffing Award is powered by Inavero. Inavero is rooted in service-quality research for staffing agencies utilizing their Net Promoter® surveying software to help them easily identify satisfaction levels, capture testimonials, and compare service your levels to others in the industry.

Continue Reading

Brand Evangelists: It occurs because customers love doing business with you.

“There is only one boss, the customer, and he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

Sam Walton, founder of Walmart

How many companies are fanatical about customer service?  Zappos.com, Starbucks, Southwest Airlines…

What about the JFC Staffing Companies?

The JFC Staffing Companies announced today it has been named as one of Inavero’s 2015 Best of Staffing® for Client Satisfaction.  Presented in partnership with CareerBuilder, the Best of Staffing Award provides the only statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of service to their clients.

Less than 2% of all staffing agencies in in U.S. and Canada receive the Best of Staffing Award for service excellence utilizing the Net Promoter® methodology. The stark contrast in client satisfaction scores compared to the industry average is a clear indication that the firms who have earned the Best of Staffing Client Award truly stand out for their service quality.

In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates. We’re proud of the accomplishments of our award recipients.

“Our definition of good service is the JFC Customer Commitment. Earning loyalty from those we serve does not come from fancy buzzwords or marketing fads. Rather it comes from an unwavering commitment to delivering positive experiences.”JFC Staffing Companies Executive Vice President, James Carchidi

®Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).

About Inavero The Best of Staffing Award is powered by Inavero. Inavero is rooted in service-quality research for staffing agencies utilizing their Net Promoter® surveying software to help them easily identify satisfaction levels, capture testimonials, and compare service your levels to others in the industry.

 

Continue Reading

Passion, Purpose, Significance; Bettering the lives of others is what we do!

Life is too short not to have passion and purpose in the work that you do…

Throughout the course of our lives we will spend more time working than any other activity.  That dedication of time should improve our quality of life, rather than act as a weight that sucks the happiness out of us.

What we do here is BIG…we influence one of the most important aspects of people’s lives – how they earn their income.  Our contribution helps them pay their mortgage, feed their families, and purchase birthday presents for their children.

The JFC Staffing Companies are in the business of connecting people. We aim to elevate individual careers and accelerate company growth through extraordinary levels of customer service and performance. The decision was made to be GREAT.  Providing positive experiences for our customers will be the driving force to our success.

Here you will receive the power to express yourself while being part of a company renowned for its fun, supportive culture.  There is constant cross-departmental training and collaboration; anyone in the company, regardless of specialty your experience, is free to make suggestions, offer criticism, and participate in the developmental process.  We put into place programs and resources like employee-taught JFC Universities that seek to improve and develop from within.  …And there is much more.

Join our team and become an essential part of the business landscape; dedicated to creating a better, happier, and more engaged community where people want to live, work, and play.

If you’re interested in a company where your skills can be leveraged, where you will learn from the best and continue to grow – contact the JFC Staffing Companies!

Contact us for details of what winning in this position looks like!

www.jobs@jfcstaffing.com

Continue Reading

Who Wants a J.O.B. When You Can Have a Career!

“Choose a job you love, and you will never have to work a day in your life.” – Confucius

Life is too short not to have passion and purpose in what you do for work.

Throughout the course of our lives we will spend more time working than any other activity.  That dedication of time should improve our quality of life, rather than act as a weight that sucks the happiness out of us.

Don’t get me wrong…It is an unrealistic goal to see every single person working in the job of their dreams.  I doubt there are enough sports teams, space shuttles, or rock bands to accommodate that kind of demand.  It is however, not unrealistic for the JFC Staffing Companies provide careers where people find an exciting opportunity for growth and fun!

What we do here is BIG…we  influence one of the most important aspects of people’s lives – how they earn their income.  Our contribution helps them pay their mortgage, feed their families, and purchase birthday presents for their children.

That being said, we are hiring!!!

And watch a silly video that our JFC work family put together!

I look forward to one day seeing you here as part of our awesome JFC work family…

Continue Reading